Common Questions
FAQs
How long does it take to repair a cracked screen?
Most cracked screen repairs can be completed within 30 minutes to an hour, depending on the model of the phone and the extent of the damage.
Do you offer a warranty on repairs?
Yes, we offer a 90-day warranty on all our repairs. This warranty covers any parts and labor related to the original repair.
Can you repair water-damaged phones?
Yes, we can repair water-damaged phones. However, the success of the repair depends on the extent of the damage. We recommend bringing in your device as soon as possible for the best chance of recovery.
Do I need to make an appointment for a repair?
While appointments are not necessary, they are recommended to ensure prompt service. You can easily book an appointment through our website or by calling us.
What brands of phones do you repair?
We repair all major brands, including Apple, Samsung, Google, LG, and more. If you’re unsure whether we can repair your device, please contact us.
How much will my repair cost?
The repair cost depends on the type of repair needed and the model of the phone. Please visit our Services page for a detailed pricing list or contact us for a quote.
Do you use original parts for repairs?
We use high-quality parts for all our repairs. For certain models, we can also provide original manufacturer parts upon request.
Can you help transfer data from my old phone to my new one?
Yes, we offer data transfer services to help you move your contacts, photos, and other important information from your old phone to your new one.
What should I do if my phone is not charging properly?
If your phone is not charging properly, it could be due to a faulty charging port, battery, or charger. Bring your device in, and we will diagnose and fix the issue.
Do you offer any discounts or promotions?
We occasionally run promotions and offer discounts. Please check our website or follow us on social media for the latest updates and offers.
What payment methods do you accept?
We accept various payment methods including cash, credit cards (Visa, MasterCard, American Express), debit cards, and mobile payments such as Apple Pay and Google Pay.
Can you fix software issues on my phone?
Yes, we can diagnose and fix various software issues, including system crashes, malware removal, and operating system updates.
Is it safe to give you my phone for repair?
Absolutely. We prioritize your privacy and security. Our technicians are professionals who handle all devices with care and confidentiality.
What should I do if my phone is overheating?
Overheating can be caused by various issues including battery problems or software glitches. It’s best to bring your phone in for a diagnostic check to determine the cause and fix it.
Do you offer trade-in options for old phones?
Yes, we offer trade-in options for old phones. You can bring in your old device, and we will evaluate its condition and provide you with a trade-in value that can be applied towards the purchase of a new device or service.
Can I buy accessories at your shop?
Yes, we offer a variety of accessories including phone cases, screen protectors, chargers, and headphones.
How do I know if my phone needs a new battery?
Common signs that your phone needs a new battery include rapid battery drain, the phone shutting down unexpectedly, or the battery not charging fully. If you experience these issues, it’s time to get your battery checked.
What is the process for getting my phone repaired?
The process is simple: bring your phone to our shop, explain the issue to our technician, we will diagnose the problem and provide you with a repair estimate. Once you approve, we will proceed with the repair.
Can you repair tablets and other devices?
Yes, we repair tablets and other mobile devices, including iPads, Android tablets, and various other electronics.
What if my phone’s issue is not listed on your website?
If your phone’s issue is not listed on our website, please contact us or visit our shop. Our technicians can handle a wide range of issues and will be happy to assist you
FAQs